The Personal Information We Collect
We also collect data generated when you log in to our website; including, your IP address, the type of device you use to log in to our website, your browser type, and operating system.
The personal information collected by Videowhoa may be used to inform you about your purchase or if you want to purchase a certain product. If you have given your consent to send you email newsletters, we may also use this information to inform you about specific services that you may be interested in.
The video projects you create and the media files you upload from your device are saved on our personal media library. Videowhoa may permanently delete your personal files after 60 days from your last activity, if you have not made any purchase.
The Ways We Collect Your Data
We generally collect your personal data directly from you when you provide it to us as in the above mentioned cases.
Non personal information.
When accessing Videowhoa web pages, we may log your IP address; access your URL, time of access, geographic location, browser type, and referral URL in order to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service.
The Reasons We Collect Your Data
The only reason we collect data from you is to make your Videowhoa experience possible and successful for you. The information will only be used in the following situations:
We ask for your name to make it possible for you to create and maintain an account, so you can become a Videowhoa user.We collect your email address to keep you updated with operational news and information about our services and notify you about any significant changes or security updates. Videowhoa will send you service-related announcements when it is necessary to do so. For example, we will send you an email if our service is temporarily suspended for maintenance. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We collect your data to improve our products and services. We may as well use your information and email address to contact you regarding your inquiry when issuing a customer support request to Videowhoa.
If you give us your explicit consent, we will periodically send you emails providing you with marketing information about products and services that might be of interest to you. You have the choice to opt-out of these communications at any time by clicking the unsubscribe link at the end of every email newsletter.If there are any technical problems with unsubscribing, contact support@Videowhoa.com and we will willingly solve the issue.
We Protect Your Information
Videowhoa will store all user information in secure databases protected in a variety of industry-standard access controls to assist us in protecting your data. However, no company can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.We offer the use of a secure server and implement various security measures to keep the safety of any personal information you submit to Videowhoa. All sensitive information (like credit card details) are stored on secure servers that are managed by Videowhoa and our service providers. After any transaction, your credit card details and financial information are immediately deleted from our servers.Videowhoa may also employ some safety procedures to help protect your information from loss, unauthorized access, alteration or destruction.If you have any questions about security measures on this website, please send us an email at support@Videowhoa.com .
Essential Website Cookies are:
forest.sid for user login session identification.
seenTutorial for knowing whether user has already seen tutorial in our editor or not.
We also use third party advertising companies to advertise Videowhoa based on prior visits to our website. For instance, if you visit Videowhoa, you may later be exposed to ads for our products when visiting Facebook. Should you wish, you can disable any Videowhoa ads from the cookie settings of the third party providers. In this case you will be able to use Videowhoa without being imposed to see any of our ads.
Such third party cookies are:
_cfduid CloudFlare Service cookie for providing security, preventing attacks, mitigating DDoS.
_csrf for mitigating XSS attacks.
_ga Google Analytics for gathering information to understand interactions with our website and refine that experience.
_ym_isad Yandex Metrica Cookie for statistics and analytics.
You can modify your browser preferences to accept all cookies or to reject them. If you choose to reject all essential website cookies we will not be able to provide you with our services as it would be impossible to keep you logged in without using them.
Forms of Disclosure
We do use the services of third party providers to operate our website. These service providers have access to personal information needed to perform such functions on our behalf and authorized to use your personal information to provide these services to us. The services include credit card processings, analytics service providers, customer service, YouTube API services and transactional message delivering companies that we believe are in full compliance with GDPR requirements. As their services require, we may transfer as much of your personal information to them as necessary for them to perform their services. All of our third-party cooperator companies are located in GDPR compliant geographies.
Apart from third party providers, we may also disclose your personal information in the following situations:
Under the specific circumstances where we are authorized or required by law to do so.
To respond to requests regarding a criminal investigation or illegal activity.
To defend our rights, or to address financial or reputational risks.
Any disclosure of your personal information will be done to protect your or our company’s vital interests as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees or agents.Your personal data will only be used to protect our legitimate interests and will never be provided to other parties for advertising, marketing or other commercial uses without your consent.
Third Party Providers and Links
Affiliate Programs and Social Media
Videowhoa allows all of its users to participate in any contest or take advantage of any promotion our website has to offer. If you agree to participate in our affiliate programs, contests, and promotions, you acknowledge that you may be obligated to share your personal information with us. Also, if you agree to use our affiliate program, any registered user must acknowledge that s/he voluntarily provided the email address of another person or party. This information can be used to contact and encourage this third party to use our services.Also, Videowhoa provides users the opportunity to interact and post content through various social media sites. Your interactions with such tools are publicly viewable outside of the website domain. Each social media site has its own privacy policies which may be more or less protected than our policy. If you do not wish for this information to be disclosed, then you should not use these online tools.
Privacy of Children
The services or products of our website are suitable for people who are at least 16 years or older. If you are younger than 16, please don’t give us your personal information or use our website without parental supervision. We comply with the Children’s Online Privacy Protection Act and encourage parents or guardians to monitor their children’s use of Videowhoa.
Updates in Privacy Statement
Right to Access
You have a right to ask for a copy of your personal information that we possess at any time. If you wish to do so, please contact us at support@Videowhoa.com and after verifying your identity, we will provide you with an electronic copy of your personal information as soon as convenient within 72 hours. The only case we will not be able to provide you with such access would be its affecting the rights and freedom of others.You have full access to any personal information you provide us and you can change or delete it at any time. You can directly change your username by logging in to the website and accessing your profile settings. And you can request our support team to change your email address whenever there is a need to do so. Unfortunately it’s technically impossible for you to do it on your own for now.
Right to Be Forgotten
If you no longer want us to possess your personal information or to provide you with Videowhoa services, you can erase all your personal information by simply deleting your Videowhoa account.Nevertheless, we will retain a part of your personal information as necessary for our legitimate business interests: preventing frauds, resolving disputes and troublesome problems, complying with the law and assisting investigations and other actions permitted by law. (The information will not be retained for more than 90 days).Note that after deleting your account we will not be able to provide you with our services or restore your account, and if you want to rejoin Videowhoa you will need to complete a new registration process.
Know Your RightsYou have a right to lodge a complaint If you think that your right to data privacy has been violated by Videowhoa in any way. In this case you need to contact the relevant supervisory authority in your country.